There is no longer a fee for your 30-day travel visa into Indonesia. If you are planning on staying longer than 30 days in Indonesia, you will need to apply for a 60-day visa at the Indonesian embassy closest to you.

Please try to have your group to arrive and depart from the same flights from Padang or similar times. Doing so will help expedite pick-ups and drop-offs.

You will also need to fill out an arrival card for immigration. The officer will stamp the card and tear off half. KEEP THE REMAINING HALF AND DO NOT LOSE IT.

Once through immigration, you will be bombarded with porters. They can be persistent, but they are entirely unnecessary. It is a very short walk, and our own Sumatran Surfariis team will help you with your gear. Our representatives will be holding Sumatran Surfariis signs so you can easily identify them.

Our couriers will take you and your baggage from the airport to our offices. These drivers are our guys and are safe. The driving on Padang roads is often shocking and scary to those who have never experienced it. But please rest assured that our drivers have your utmost safety in mind.

In the rare case that the drivers are not there for your arrival, please contact the following numbers:

Rizal (ground transportation manager): +628116605163
Office: +62751891633

In these rare cases, it may be most expeditious to use a taxi. Please let the taxi drivers know you are with Sumatran Surfariis and provide them the following address:

Sumatran Surfariis
Komplek Indah B12
Parak Gadang
Padang East

Once you’re at our office, it won’t be long before you can get a cold drink and chill out. But before you get too settled in, we will need three photocopies of your passport. Also note, if you are arriving later than the rest of your group, it is a huge help to have three copies of your passport ready so that we can take you straight to the boat.

Our team will be in the office to say hi and welcome you. The drivers will handle all your boards and bags, and shortly after arrival, they will transport your larger items to the boat. We recommend keeping your small bag with your passport and money with you at all times. If there is something special you need from your large bags for immediate use, please transfer it to your small bag at the office. Your boards and gear will be safe with our crew. But if you feel more comfortable carrying them, that’s fine, too.

While at the office, it’s good to consider if you want to purchase extra beer or specialty items before your trip. Free WIFI is available in the office, and there are tee shirts and small gifts you can buy. You can order food and drinks, crash out on one of the big couches, or go for a walk around the area. If you decide to leave the office, please wear a tee shirt and please be considerate of the neighbors.

Once onboard, all drinking water, three meals per day, snacks, three beers, three juices, and three soft drinks per day per person come included in the price of your charter. Any other expenses such as hotel, phone calls, extra drinks, dinners while in Padang, or miscellaneous purchases are to be covered by you. Our drivers will take you to the market or anywhere in Padang, free of charge.

The only accepted currency in Padang is Indonesian Rupiah. We can change U.S. dollars or Australian dollars at our office. Banks in Padang are only open until 2 pm (weekdays). There is a map on our whiteboard to guide you to local banks.

All our boats anchor at the Bungus harbor, which is an additional 45 minutes from our offices (it’s roughly 90 minutes total from the airport to our fleet). We like to leave the office by 5 pm so we can begin the crossing with ample time to reach the first waves around daybreak the following morning.

We have used surfboards for sale in our office. The sizes, qualities, and quantities vary over time. Still, if you’re short a board upon arrival in Padang, there is a good chance we have something that will work for you in our office.