Sumatran Surfariis reserves the right to cancel or change any trip without notice, and deposits paid in these cases will be refunded. Sumatran Surfariis reserves the right to refuse passengers on any trip.
Sumatran Surfariis is not responsible for airline board fees or baggage policies. Additionally, Sumatran Surfariis does not accept any responsibility for late arrival or non-arrival of surfboards/surfboard bags or any other luggage. In very rare cases if boards/bags DO arrive late, Sumatran Surfariis can almost always arrange to have the items motored out to the boat. However, the guests will pay any costs incurred in the transportation of your boards/bags.
While Sumatran Surfariis does everything possible to make every trip safe and enjoyable, accidents can occur. Sumatran Surfariis accepts no liability for any injuries, damage to equipment, or other loss, which may occur during the surf charter.
The Indian Ocean is one of the most consistent wave machines on the planet, but even the Mentawais and Northern Sumatra can be off their game from time to time. Sumatran Surfariis guides are EXPERTS in maximizing the best possible conditions, but there are occasionally times where Mother Nature simply won’t cooperate. There are no refunds or partial refunds given for early departures from a designated charter, poor surf, or inclement weather. In addition, there are no refunds given for reasons pertaining to unstable global, national, or local political situation.
Posted in: TERMS & CONDITIONS
