All booking requests must be made through a Sumatran Surfariis sales representative or via the contact form on this website here. Bookings are confirmed when a deposit is paid and you receive your receipt and welcome pack. When a deposit is received your trip will become booked, until this point we will hold your trip for as long as possible keeping in mind during the busy periods we receive many inquiries.
All Sumatran Surfariis boats have a minimum and maximum number of guests. As these numbers may not always be attainable for your group, SS reserves the right to offer out empty spots through our various channels. We will always attempt to fill empty spots with guests of similar age, compatible nationalities, skill levels and desires for waves, personality types, etc.. If your numbers are short of the number required for an exclusive booking, the existing members have the option of paying extra per person to make up for the empty spots.
Posted in: TERMS & CONDITIONS